Privacy Policy

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR), Organic Law 3/2018 of 5 December (LOPDGDD) and other current regulations on the protection of personal data, users are hereby informed of this Privacy Policy.

DATA CONTROLLER

Owner: COURAGE COMMUNITY, S.L.
Tax ID (NIF): B88108824
Registered office: Plaza del Sol, 23, 28938 Móstoles, Madrid (Spain)
Email: info@becourage.es
Telephone: 691845929
Activity: Provision of sports services and related activities.

The controller guarantees the processing of personal data in accordance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD).

PERSONAL DATA PROCESSED

Through this website, only the data necessary to respond to the user’s requests and to ensure the operation of the site are processed.

Data derived from the use of the website: IP address, technical data of the device and browser, own and third-party cookies (see Cookies Policy).
Identification and contact data: name and surname, email address, telephone number.

As a general rule, COURAGE COMMUNITY, S.L. does not process specially protected data, such as health data, through its website or the forms available on it, all in accordance with art. 9 GDPR.

PURPOSES OF PROCESSING

Personal data are processed for the following purposes:

To manage enquiries sent by email and telephone: to provide information, answer questions and maintain contact prior to the provision of the service.
To manage appointments or communications related to professional services.
Administrative, economic and accounting management.
To send commercial communications, previously authorised by the user: information about services, news or promotions.
To ensure the security and operation of the website (technical data, maintenance, improvement and security).
To manage requests for information and preliminary actions related to the opening of Courage centres or franchises.
To manage purchases, orders, payments, deliveries, returns and incidents related to the online shop.
To manage applications received and personnel selection processes, both for current vacancies and, where authorisation exists, for future professional opportunities.
Compliance with legal obligations.

No automated profiling is carried out, nor are decisions taken based solely on automated processes.

LEGAL BASIS FOR PROCESSING

The legal basis for processing the data is:

The performance of a contract or the application of pre-contractual measures.
Compliance with applicable legal obligations.
The application of pre-contractual measures requested by the candidate to manage their participation in selection processes and, where applicable, their consent to retain the application with a view to future processes.
The consent of the data subject, for requests made through the contact form, the sending of communications (including commercial ones) and non-technical cookies.
The legitimate interest of the controller, for administrative management, network security and service improvement, without prejudice to the rights of the data subject.

DATA RETENTION PERIOD

Personal data will be kept for as long as necessary to fulfil the purpose for which they were collected and, subsequently, for the periods required by law or for as long as liabilities may arise.

The data of candidates will be kept for the duration of the relevant selection process and, where their consideration for future vacancies has been authorised, for a maximum period of one year.

RECIPIENTS OF THE DATA

Personal data will not be transferred to third parties, except where necessary for:

Compliance with legal obligations (public administrations, regulatory bodies, etc.).
Judicial or administrative requirements.
Processors necessary to provide the service (hosting, email, technology providers, etc.), duly engaged pursuant to art. 28 GDPR.

As a general rule, no international data transfers are carried out.

RIGHTS OF DATA SUBJECTS

The user may exercise the following rights at any time:

Right of access to their personal data.
Right to rectification of inaccurate data.
Right to erasure (“right to be forgotten”).
Right to restriction of processing.
Right to object to processing.
Right to data portability, where applicable.
Right to withdraw consent at any time.

To exercise these rights, the data subject must send an express request to the email address info@becourage.es with the subject line PRIVACY RIGHTS.

Likewise, they may file a complaint with the Spanish Data Protection Agency through its website: www.aepd.es.

OBLIGATION TO PROVIDE DATA

The data requested through the website forms are necessary in order to adequately respond to the user’s request.

Refusal to provide such data may result in the impossibility of providing the service or responding to the enquiry.

SECURITY MEASURES

COURAGE COMMUNITY, S.L. adopts the technical and organisational measures necessary to ensure a level of security appropriate to the risk, in accordance with article 32 of the GDPR, in order to protect personal data against loss, unauthorised access, alteration or improper disclosure.

LINKS TO THIRD-PARTY SITES

The website may contain links to third-party websites. COURAGE COMMUNITY, S.L. is not responsible for the content or privacy policies of such sites.

COMMERCIAL COMMUNICATIONS

The user may receive commercial communications provided that they have given their express consent.

They may unsubscribe at any time through the mechanisms included in each communication, or by contacting COURAGE COMMUNITY, S.L. at the email address indicated in this Policy.

AMENDMENT OF THE PRIVACY POLICY

The controller reserves the right to amend this Privacy Policy to adapt it to legislative developments or changes in the processing carried out, with the updated version being published on the website.